Refund Policy
Refund eligibility, timelines, and how Cloudrifts handles billing adjustments.
Cloudrifts offers a 14-day risk-free refund on eligible shared hosting services only.
Eligible for Refund
- Shared hosting plans (first-time customers only)
- Refund requested within 14 days
- No policy violations
Not Eligible for Refund
- VPS services once provisioned
- Managed OpenClaw VPS services once provisioned
- Domain registrations
- Add-on services
- Abuse-related suspensions
- Accounts violating Terms of Service
Refunds are processed to the original payment method.
